When Sebastian Leone stepped into The Piano Place, he expected to browse pianos. What he found instead was an experience built on expertise, patience, and genuine hospitality.
A Warm Welcome from the Team
From the moment he arrived, Grant, Lucas, and the rest of the team made him feel at home. Their kindness and patience set the tone for a visit that was both enjoyable and informative.
A Tour Filled with Learning
Sebastian was given a full tour of the store, where every corner held a story and every piano had its own unique charm. Along the way, the team shared their deep knowledge of the instruments, offering insights into their history, craftsmanship, and sound.
A Reason to Return
The combination of exceptional customer service and a genuine passion for music left a lasting impression. As Sebastian says, “I will definitely be back.”
At The Piano Place, it’s not just about finding the right piano—it’s about creating an experience you’ll remember long after you leave.
📍Come visit us in Troy
🔗 View our piano Inventory: https://thepianoplace.com/collections/online-inventory
📍 Curious about owning one? Let’s connect: https://thepianoplace.com/pages/contact-us
What a great experience buying a pre-owned piano from Grant at The Piano Place in Troy. Since my son is the one who plays and I knew very little about pianos, Grant took the time to educate me on what qualities to look for
Buying a piano is a big decision, and my experience at The Piano Place in Troy couldn’t have been better. Grant’s expertise and genuine passion for pianos made the process both educational and enjoyable.
I first bought a piano from The Piano Place in Troy in December 2022 with the help of Grant. The experience was smooth and welcoming, but the piano I chose ended up having some issues.